A Survey on Customer Satisfaction Happiness towards Selected Products as well as Services

Author Name: Mr. Maheshkumar D Mohite, Mphil  on (23 Feb 2020) (Owner of Balaji Business Group) Published article with the title “A Survey on Customer Satisfaction Happiness towards Selected Products as well as Services“ Published in Aayushi International Interdisciplinary Research Journal (ISSN 2349-638x) ( Special Issue No.68 ) P.No. 293-304. Author was Presented in ‘one Day International Interdisciplinary Conference’ on ‘Recent Trends in Skills & Enterpreneurship Development in Commerce, Management, Social Science & Technology’ organised by ‘Rayat Shikshan Sanstha’s Balwant College, Vita on 23/02/2020 Abstract: Customer satisfaction and happiness is all about how individual or group-wise like and love on corporate business, product and services. Happy and satisfied customer and consumer are most requirements to any business organization. Satisfaction is vital to the victory of any commercial. Satisfaction is a good measure to evaluate buyer attitude to the qualified activity of originalities. It also expresses a level of happiness of a customer in his / her professional, inner and outer environment connected with interpersonal relations with business and individual / group. Satisfaction of customer as well as consumer is a key part of successful business, growing business and win mind of buyer. This research is focusing on collecting or getting the customer ‘satisfaction happiness’ or ‘satisfied with happy’ information towards product as well as Services, gets general ‘user experience’ of customer. Here ‘User experience’ was considered on the basis of individual as well as summery of ‘his/ her’ opinion from his connecting people or summery of listening user experience. Researcher used selected product as well as service from companies that was mobile phone, vehicle and telecommunication. Primary data and secondary data source taken for reach research objective. Area was selected Residential of Rajarampuri from Kolhapur City. Sample size is 1000. Purposive Convenience Sampling technique was used to achieve target. An analytical method has been developed to check the customer satisfaction and happiness from selected product, service and business. This study is intended for perceive customer satisfaction and happiness. Keywords: customer satisfaction, customer happiness, satisfied with happy Click on following link to read more.. visit www.maheshkumarmohite.com  M 9172167989 ..

A Survey on Customer Satisfaction Happiness towards Selected Products as well as Services